DataConsult S.A. (2018 – Present)
Current Role: Technical Support & Operations Manager
Career Path:
- 2018: Technical Support Consultant
- 2019: Technical Support Manager
- 2019: Executive Board Advisor
- 2020: Executive Board Member
- 2021: Technical Support & Operations Manager
- 2023: Business Council Board
Key Achievements:
- Built a 12-person team of consultants and project managers from the ground up
- Influenced company investment strategy as a board member (approx. 1.5% of annual turnover)
- Increased service revenue share from 8% to 33% of total company turnover
- Introduced and managed productized services: training, maintenance, support
- Led development of internal billing, utilization tracking, and performance monitoring tools
- Successfully executed 40+ projects with 30–40% YoY growth in project revenue
- Oversaw functional development and usability design of logistics software (ExpertWMS)
Alfa Laval (2017–2018)
Production Planner
- Conducted Just-in-Time & Lean-based production planning
- Reduced reporting time by 63% through custom Excel macros
- Managed ERP processes for inventory, procurement, and production